About The Book

Professional Communication in Audiology is designed to provide students of audiology and practicing clinicians with a global framework for understanding the role of communication in audiologic practice, as well as practical strategies for implementation of communication principles in a clinical setting.

The introduction to the text describes the importance of communication skills to audiologic practice. This section highlights important aspects of communicating in a clinical setting, including forces affecting reporting guidelines, privacy considerations, and the use of electronic medical records. The next section provides readers with fundamental principles that provide a framework for critically thinking about communication. These universal principles can be applied as a model to all areas of clinical communication. The text then leads the readers through application of these principles in the two most common methods of clinical communication: talking and writing. These skills are discussed specifically in relation to clinical audiologic practice, in the realms of both diagnostic and audiologic intervention paradigms. Examples reflective of real-world encounters are provided. The text also provides abundant examples of audiologic reports that can be utilized as templates in audiologic practice.

About The Authors

Virginia Ramachandran, AuD, PhD, is the Head of Audiology at Oticon, Inc. Dr. Ramachandran is president-elect of the American Academy of Audiology. Additional professional leadership has included serving on the board of directors of the Accreditation Commission for Audiology Education and serving as president of the Michigan Academy of Audiology. She is also an adjunct instructor at Wayne State University. Dr. Ramachandran serves on the editorial board for Plural Publishing.

Brad A. Stach, PhD, is director of the Division of Audiology, Department of Otolaryngology-Head and Neck Surgery, of the Henry Ford Hospital in Detroit, Michigan. He also serves as a faculty member and oversees the clinical education component of the AuD program at Wayne State University Department of Communication Sciences and Disorders. Dr. Stach is the author of a number of scientific articles, books, and book chapters and is the Audiology Editor-in-Chief for Plural Publishing. He is a founding board member of the American Academy of Audiology and has served as its President and the Chair of its Foundation’s Board of Trustees.

Table Of Contents

Chapter 1. What Guides Professional Communication?

Part I. Verbal Communication with Patients
Chapter 2. Audiologist as a Communicator: Knowing Your Communication Partner
Chapter 3. Audiologist as Detective: Gathering Evidence
Chapter 4. Audiologist as Counselor: Telling the Story Well

Part II. Written Communication with Health Care Providers
Chapter 5. Written Communication
Chapter 6. Documenting
Chapter 7. Reporting: Telling the Story Well
Chapter 8. Sample Reporting and Documentation

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